Sales and Operations manager with 10 years wholesale/remarketing auction experience at the corporate and auction house level. Out of the box thinker who thrives in hi pressure situations and will not stop until the job at hand is completed. Confident leader that figures out what makes teams tick, trains and transforms individuals into top-performers. Team player that understands how important not only the customer but also the community is to the success of a business.
National Sales & Operations Manager
Jun 2016 - Jul 2020
- Managed Auction Sales & Operations of 23 ADESA Auction Houses,
- Developed and implemented ideas improving all areas of auction processes and sales programs
- Delivered exceptional guest relations by welcoming visitors warmly and offering immediate assistance.
- Managed National Specialty Inside Sales Team/Specialty Coordinators/Specialty Operations Teams
- Worked directly with Commercial/Financial/Dealer/Private customers to improve process of sales and promotion of sales
- Worked with the President of Specialty Division designing/developing/launching ADESA Mobile Auctions Van/S.O.P/Sales
- Collaborated with team members to meet daily demands and handle challenging projects.
National Specialty Manager
Jan 2015 - Jun 2016
- Developed solid long lasting relationships with commercial/financial/dealer/private sector customers
- Trained junior team members and mentored on important procedures.
- Assisted study leaders with defining data groups through effective classification structures and sampling techniques.
- Achieved accurate conclusions by verifying the reliability, completeness, and usability of collected data.
- Highlighted results of analyses with written reports, tables, and presentations.
- Helped manufactures, dealers, presidents of my company to achieve higher returns by identifying relevant remarketing trends.
- Managed, attended, and worked all industry related conventions generating new customers, vendors and maintaining relationships.
- Worked effectively with diverse team to accomplish daily objectives and meet long-term goals.
- Upheld company reputation for professionalism and results by expertly managing all facets of successful Auction business.